Accessing Couchbase Support

Enterprise Support Entitlement

Couchbase Enterprise Support through this portal is provided as a part of an Enterprise License Agreement with Couchbase.

If you do not already have an agreement in place and would like to set one up, please get in touch via our Contact Us page.

If you do have an agreement in place, please follow the steps below to access the Support Portal.

Creating a Support Portal Account

The Couchbase Support Portal allows self service creation of user accounts.

If you do not already have an account, you can sign up for one using your company email address by clicking the Sign in button above, and choosing the Sign up option at the bottom of the dialog.

Once you have verified your email address, we will automatically use the domain of your email address to associate you with any Support entitlements. From here, you can raise tickets or check existing requests.